IT Operations Specialist II (Wireless Network Support Teamlead)
Manila, National Capital Region, Philippines
5d ago

Job Description

s, Roles & Responsibilities

  • Must have a strong leadership and management skills
  • Must be able a team player with ability to succeed in a dynamic and fast-paced, multinational,environment.
  • Must be a quick learner and have good listening skills with strong written and verbalcommunications skills to enhance collaboration in an English speaking company.
  • Must have excellent organizational skills and multi-tasking ability and manage pressure wel
  • Must be able to prioritize and work in a time-conscious and time-effective manner.
  • Ability to collaborate efforts of others in a cross functional environment.
  • Must have advanced troubleshooting experience and critical thinking / reasoning ability to quicklyisolate issues in a large-scale network environment.
  • Must be customer focused and results oriented
  • Must know how to use Microsoft Office applications and other tools such as powerpoint, excel,visio for reports generation and presentation
  • Preferred Qualifications

    Additional desirable skills and experience :

  • One or more Aruba / Cisco / Microsoft certifications
  • Previous experience working in a NOC environment
  • Knowledge in the use of Lotus Notes
  • Data Center and cabling knowledge a plus
  • Service oriented qualifications such as ITIL is preferred
  • Project Management qualification such as Prince2 Foundation or PMP certification would beadvantageous
  • Other spoken languages may be helpful but not required
  • Knowledge or Experience with any or all of the below desired
  • o802.11, wireless analysis & security auditing. (Ability to perform RF surveys a plus)

    oPacket captures & analysis techniques

    oLAN / WAN technologies, OSPF,MPLS, IPsec, VPN, BGP, and EIGRP

    oWriting scripts to assist in streamlining configurations changes and health checks

    oDeveloping and implementing BYOD strategies

    oDeveloping and implementing wired and wireless Guest Access Controls (ArubaClearPass, Cisco ISE)

    oMicrosoft Visio

    oAndroid and Apple phones / tablets

    Work Location : Manila,amenable for a work from home arrangementRequired Work Hours : Mid-shift schedule Monday to Friday)

  • Experience with DHCP, DNS, VMWare, Riverbed, Linux / Unix servers, Cisco
  • Firewalls / Switches / Routers in a production environment is desired.

  • Thorough understanding of wireless authentication protocols (802.1x and web captive portal, EAP-
  • PEAP, EAP-TLS), security and network management.

  • Knowledge of networking and security protocols & the technologies used to secure large enterprise
  • environments.

  • Ability to assist with configuration, tuning and optimization of Aruba WLAN systems
  • Knowledgeable in Aruba 7000 series mobility controllers and all types of access points including
  • Instant Access Points (IAPs), Remote Access Points (RAPs) and 802.11ac Access Points

  • Ability to use tools to generate heat maps to provide optimal AP placement to produce wireless
  • signal coverage and meet client requirements.

  • Experience working with vendor support teams and following escalations procedures as required.
  • Experience configuring IPSEC VPN tunnels between two endpoints and experience with HP or Aruba

    Degree Required

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