Jr. Business Systems Analyst
Stradcom Corporation
Quezon City, Metro Manila, Philippines
12d ago
source : Kalibrr, Inc.

Job Description

A. Business Systems Analysis and Process Re-engineering

  • Conducts business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;
  • Coordinates with other departments during the system development phase to ensure the creation of a good quality application;
  • Prepares Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users / procedures & technical manuals related to projects;
  • Coordinates with Applications Development Team, SQA Department, Field Operations and Customer Care Department on migration and implementation of new application version and enhancements; and,
  • Provides support to the Field Operations Department and Customer Care Department in matters relating to business rules and policies of the client.
  • B. Client Support

  • Conducts briefings / seminars / workshops to the client process owners and users on functionalities of new application build or new policies related to the system;
  • Facilitates logistical requirements for seminars / training, workshops, briefings and meetings conducted for the client process owners and users; and,
  • Conducts regular relationship management initiatives with the process owners.
  • C. Communication

  • Prepares draft replies to the client and other agencies on issues raised related to the Core Applications; and,
  • Coordinates and / or prepares reports as requested by the client
  • Minimum Qualifications

  • A graduate of Computer Science, Computer Engineering, Industrial Engineering or any IT related course
  • With at least 3 years of experience in Business Analysis
  • Knowledge in System Development Life Cycle
  • Project Management skills
  • Excellent Written and Oral communication skills;
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Step 2
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