Weâre an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
As a Business Development Officer, your role is vital in keeping our customers happy and contributing to our organizationâs growth and success.
As a Shore Solutions employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.
You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Shore Solutions.
A SNAPSHOT OF YOUR ROLE
ll represent the account and interact with customers through outbound calls to generate leads for the client. You use empathy, patience and passion, coupled with product knowledge to effectively provide quality leads.
Your day could see you :
â¢ Prospecting existing Database and cold calling new data
â¢ Maintain 100-140 calls / day out to prospects, and generate 1 appointment per hour
â¢ Adhere to lead generation guidelines as communicated
â¢ Upholding the highest levels of integrity and customer service
â¢ Identifying and assessing customersâ needs to achieve satisfaction.
â¢ Providing accurate, valid and complete information by using the right methods / tools.
â¢ Coordinating well with other departments.
â¢ Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation.
â¢ Promoting and demonstrating Company values internally and externally.
A BIT ABOUT YOU
â¢ 1-2+ years of inside sales or lead generation experience
â¢ Willing to be honed to lead a team
â¢ Ability to operate from a positive mind set
â¢ Ability to multi-task, prioritize and manage time effectively
â¢ Self-Organized, with an attention to detail
â¢ With excellent English communication, listening and organizational skills.
â¢ Customer orientation and ability to adapt / respond to different types of personalities
â¢ Ability to sit for extended periods of time
â¢ Ability to think clearly especially in adverse situations
â¢ Ability to work in a team environment
â¢ Ability to operate desktop computer and desktop applications
â¢ Ability to coordinate and communicate effectively
â¢ Able to solve problems and work under minimal supervision.
â¢ Adept in learning new workflows and tasks.
â¢ Day shift schedule following Australian Time zone.
WHAT SUCCESS LOOKS LIKE
â¢ High quality leads.
â¢ Above average conversion rate.
â¢ Achievement of KPIs.
WHAT WE VALUE
Weâre proud of our diverse global team, all working in a collaborative environment and happy to share these common values :
â¢ Ambition : Voice and measure your goals.
â¢ Collaboration : Brilliant jerks can be brilliant elsewhere.
â¢ Impact : Do, get it done, create impact.
â¢ Judgement : Make wise judgement calls, putting the team and business at heart.
â¢ Leadership : Continuous improvement starts with independent action.
â¢ Leverage : Do more with less, master the art of leverage.
â¢ Passion : Be positive, bring passion and energy.
â¢ Transparency : A transparent team can help each with other.
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers :
We are open from Monday to Friday, 8am-4pm.
For faster processing, text : LOVE(space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043
Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.