This position reports to the Business Director of CBE
Assists the Division Manager in overseeing the sales operations and business development of CBE. Performs administrative function for the effective and efficient implementation of objectives, targets and programs of the Sales and Marketing Certification Team of CBE.
Analyzes market opportunities, develops sales strategies, plan and initiatives for the actual movement of SGS CBE services for the Automotive, Electrical and Electronics and Services sectors to the customer.
Coordinates sales distribution by establishing industry and specific client targets, territories, quotas, and goals.
ReviewsProposal Worksheets (PWS).
Orientsand trains new members of the sales team.
Monitorsand updates Sales and Marketing Reports :
Monthly Sales and Marketing Report / Monthly Commentary
Quarterly Sales Report
Multilevel Incentive Program (MLIP)
Performance Summary Reports
SMP / CRM / CertNet Reports
SupportsSales Executives during client visits.
Transmitscontracts to the Administrative Head.
Preparesbusiness development plan for new products.
Recommendstraining plan for each sales executive to the business division manager
Oversees sales lead and call management, key and non-key account initiatives (visits, presentations, etc), and special marketing and sales events;
coordinates with Corporate Communication on any PR and Ad initiatives
Periodically checks cost efficiency, sales lead and call effectiveness, customer satisfaction rating and overall sales performance;
produces and analyzes sales statistics to determine sales potential and service delivery requirements and monitor the preferences of customers.
Ensures the standardization and implementation of sales policies and processes and client engagement procedures
Oversees and evaluates performance of Certification Sales Executives (CSEs); plans and directs staffing, training, and performance evaluations to develop and control sales and service programs.
Advises all concerned Certification Sales Executives and other concerned employees of policies and operating procedures to ensure functional effectiveness of the CBE business.
Prepare budgets and approves budget expenditures relative to the post’s level
Represent company at various association and organization meetings to promote SGS Services.
At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity.
Ensures compliance with global and local key performance indicator (KPIs).
Performs other related duties that may be assigned either in support of the department goal or for his / her personal or professional training, education or development as programmed by the CBE business director
College graduate of any 4-year business course preferably Marketing Communications.
Experience / Technical Knowledge
4 years experience in Sales and Marketing, knowledge in Management Systems Certification is a plus.
People management skills, able to do sales coaching and mentoring.
Able to set and implement motivational programs for the team.