Collections Specialist
Wells Fargo
Manila, National Capital Region
2d ago

Job Description

About Wells Fargo Philippines

Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.

We operate in Taguig City, Metro Manila.

Department Overview

Wells Fargo Commercial Capital involves two lines of businesses Wells Fargo Capital Finance and Wels Fargo Equipment Finance.

Wells Fargo Capital Finance provides capitalization to corporations, companies and government institutions as part of a factoring agreement to finance their operations through Trade Capital and Specialty Services.

Industries includes department stores, logistics, trucking, staffing, health care, food services, freight, transportation, consulting and government* Factoring Collections team provides collection service for outstanding accounts due at DD+1.

Wells Fargo Equipment Finance is a Fully Integrated Leasing and Equipment Finance Company. It is the leading provider of Equipment Finance Solutions in the United States with more than 316,000 clients covering all 50 states and Canada.

Industry and Asset-type specialists in the U.S. and Canada devoted to Construction Equipment, Commercial and Specialty Vehicles, Healthcare, Energy / Marine, Solar, Vendor Finance Programs, Corporate / Private Aircraft, Rail.

Wells Fargo provides a wide range of loan and lease solutions, from small and high volume standardized financings to large, customized, and highly structured transactions.

Equipment Finance Team provides collection service for outstanding accounts due 5 to 60 days

About the Role

Internally known as Equipment Finance Representative 2. Responsible for supporting, reviewing, negotiating and adjusting a primarily medium to high risk portfolio consisting of more complex delinquent / problem loans of high level collateralized accounts which require special handling and / or analysis.


  • Contacting business customer for collections purposes which may include skip tracing
  • Analyzing credit / account information, handling workout and restructuring problem loans and payment plans
  • Analyzing vendor program remedies / recourse to determine loss projections
  • Supporting vendor programs and volume goals through regular and consistent vendor interaction
  • Assisting in preparation of legal actions
  • Analyzing account equity to determine loss projections
  • Monitoring portfolio for policy compliance for BQR, CQR and adherence to risk ratings.
  • Market Skills and Certifications

    Essential qualifications

  • Completed 2 years of tertiary education
  • At least 2 years of experience in collections, preferably in a business to business campaign
  • Experience in skip tracing is an advantage
  • Excellent command of the English language - written and verbal
  • Amenable to work in McKinely Hill Taguig
  • Amenable to work in shifting schedules
  • Benefits overview :

  • CompetitiveCompensation (Global In-House Company / Global Capability Center)
  • 15% night differential pay for those who are eligible
  • Retirement Plan
  • Medical coverage plus free dependent on first day of employment
  • Life insurance
  • Paid time-off and sick leave with option to cash-out or carry over unused paid time-off
  • Merit-based compensation or Pay-for-performance
  • Tuition Fee Reimbursement Program
  • Wellness Programs
  • In-house fitness center with personal trainer
  • Sleeping quarters
  • Shuttle service to and from key point areas
  • Free parking space and provision for bike racks
  • State-of-the art-building facilities Basketball and Tennis courts, Olympic sized track, amphitheater, karaoke rooms, onsite food options like Seattleā€™s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin and more
  • Discover Wells Fargo. Click here to hear from our team members.
  • We offer our team members a unique opportunity to learn about our culture, how our different lines of business collaborate with one another to deliver solutions for our customers and more.

    Working side by side with our team members and leaders, we will provide you with support and guidance throughout your journey with us.

    Learning is a part of the everyday experience at Wells Fargo and we will empower you to unlock your potential. We only succeed when you succeed.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form