Business Research Specialist
Baker & McKenzie
5d ago

Responsibilities : Service Orientation

Service Orientation

  • Maintain and build strong relationships with In-Market I&R Managers and Research Librarians, BDMC Directors and Managers, Country Knowledge Partners and Lawyers, the end-
  • to-end Business Research team and Information Product Management team, and other Knowledge Services teams

  • Demonstrate value through effective communication with stakeholders and key relationships
  • Knowledge & Expertise

  • Understand and promote the role and functionality of the Firm's business research, content and information repositories and resources
  • Develop strategic research and business intelligence reports on companies, markets and industries in support of the Firm's growth priorities
  • Propose actionable insights (eg, recommendations, business opportunities / leads) into client, market and industry research reports based on external and Firm data
  • Support planned and ad hoc research projects
  • Coordinate with relevant teams within and outside of the department in the conduct of research, as needed
  • Help conceptualize / improve research report templates, formats and product offerings
  • Undertake business and client research on request from lawyers, In-Market research librarians and BDMC staff, and proactively when aware of users' areas of interest, and supports and delivers high-
  • quality and relevant products and responses promptly as required

  • Demonstrate ongoing learning and professional accountability that cultivates communication and collaboration, fostering immediate and long-term goals
  • Support the development and delivery of research training plans and programmes for trainees and lawyers, and other staff, and assesses learning opportunities for workplace excellence
  • Ensure and facilitate timely access to relevant business, industry and client information and research resources to support lawyers / BDMC providing advice to clients
  • Work with regional I&R Managers and Research Librarians, and Legal Research / Business Research Managers, and liaise with internal clients to learn about their business focus and information needs
  • Apply industry thinking, initiative and experience when providing information and research
  • People Management

  • Collaborative, supportive, team player working with In-Market Research Librarians, other Business Research team members, Knowledge Services staff, and the wider Information & Research and Knowledge communities
  • Work Management

  • Support and participate in the adoption and use of Knowledge and I&R systems
  • Participate in and lead projects as requested; supervise other team members as required
  • Be aware of and participate in Firm's and I&R group goals. Participate in setting and aligning I&R group goals with PG and IG goals, managing resources, and evaluating use.

    Report on usage and space management

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