Telemedical Assistant
Medgate Global
makati, PH
6d ago

Telemedical Assistant

Primary Responsibilities :

  • inform the patient about Medgate services, products and partner clients.
  • Follow communication procedures, guidelines and policies, meeting Medgate standards
  • Does proper triaging of patients
  • Handles member's medical or non Medical concerns
  • Records patient's personal data in the Patient Management System(PMS)
  • Monitor and respond to all messages and callback requests from different touchpoints
  • Minimum Qualifications

  • Graduate of any 4-year course preferably Nursing / Psychology or other Medical Allied Courses(License is not required but an advantage)
  • At least six months work experience in a Hospital / Clinic / Diagnostic Center / Customer Service, but not required.
  • Computer literate
  • Must be willing to undergo training (telemedicine program) prior to actual duty
  • Must be willing to work full-time on an 8-hr shifting schedule (24 / 7 operations)
  • Amenable to work in Makati City
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