Sutherland is seeking for motivated and passionate individuals to join our team as Tier 2 Technical Support Consultants .
We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Our Consultants in this role get to : Be the Expert : Use their outstanding technical skills to make a difference for end-users.
Demonstrate their organizational skills by reviewing, prioritizing, and taking ownership of customer-generated tickets. Impact the Bottom Line : Showcase their analytical skills by identifying trends and patterns in reported issues to create far-reaching solutions.
Be a Team Player : Join a supportive team environment where collaboration is critical to providing the best experience for our customers.
Our most successful candidates will have :
Minimum Home Office Requirements :
Note : some employment opportunities are available for consultants with only Windows Vista installed)
Minimum Internet speeds of 1 Mbps upload and 15 Mbps download. Regardless, your connection must in all cases continuously support outstanding call quality and high speed interactive response rates while working with client tools.