We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
As a Personal Technology Expert, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.
As Personal Technology Expert (PTE) you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.
As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.
You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc.
A SNAPSHOT OF YOUR ROLE As a Personal Technology Expert, will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-
by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling / reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
Typically supports hardware and software products.
uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
Mandaluyong City Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City We are open from Monday to Friday, 8am-
4pm.For faster processing, text : PTE(space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605 Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally.
Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.
Acquire BPO is an award-winning global outsourcer with over 7,000 employees operating out of 12 state-of-the-art facilities in the Philippines, the Dominican Republic, Australia and the United States.
We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We provide contact center, BPO, marketing and animation solutions to private and publicly listed clients from around the world across a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire is dynamic organization with possibilities to take your career to the next level. We are looking for strong candidates with BPO experience to join our growing team.
We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Apply with us today and #AcquireHappiness.