Customer Service Representative Nonvoice (Seasonal& Work From Home & up to 15K Bonus*)
Conectys Philippines, Inc.
Bacolod, PH
1d ago
source : Bossjob
  • The job holder has the responsibility to assist and advise the customers in response to inquiries about products and services specific to each project assigned;
  • to provide assistance and guidance on how to use the products and services, to answer / document / solve customers’ inquiries / notifications / complaints by offering an accurate solution by following predefined workflows on how to handle issues specific to each communication channel;
  • has the responsibility to update the database with all the details about each customer interaction and the most frequent answers or situations encountered.

  • At least 1 year of continuous BPO experience
  • Must have PC (Windows Home 10 & at least 17" monitor size) & Wired Internet Connection (at least 20 mbps)
  • Excellent English communication skills
  • Open to all who are residing in the Philippines
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